Frequently Asked Questions

Welcome to our Job Seeker FAQ page! Whether you're exploring new career opportunities or looking to learn more about how we can support your professional journey, this page has answers to many common questions we receive. From how to apply for a job, to understanding our secure hiring process and the industries we recruit for, we’re here to help guide you through the recruitment process. Browse through our FAQs below to find the information you need, and don’t hesitate to reach out if you have further questions. At Agilus, we're committed to connecting you with the right opportunities and helping you succeed at every stage of your career.

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How can I find a job with Agilus?

It's simple! Just head to www.agilus.ca/jobs to see all our open job listings. At the same time, you can create a profile with us and easily apply for jobs matching your skills.

What happens after I apply for a job on the Agilus website?

When your application has been successfully uploaded on our website you will get an automatic message saying your application has been received.

If your profile is a good fit, one of our recruiters will contact you within 7 business days. If not, we'll keep your resume on file and reach out if a suitable job comes up later. You can also create a job alert so you will be notified when similar jobs are available.

I applied for a job on your website. When can I expect a response?

Our recruiters go through each resume and look for those job seekers that align with the job description. If your profile is a good fit, one of our recruiters will contact you within 7 business days. If not, we'll keep your resume on file and reach out if a suitable job comes up later.

How will a recruiter contact me?

Agilus recruiters will first contact you by email or phone. After that, we might chat over text or WhatsApp, but only if you agree. Please note, we will NEVER make the initial contact with you or any candidate via text or WhatsApp messages.

We are aware of impersonation attempts acting as Agilus to offer employment and obtain your personal information. Agilus will never use WhatsApp, Facebook Messenger or other message platform as a first point of contact. Agilus's official communication channels are via Phone, Email, SMS, or LinkedIn unless you request otherwise. We assure you our database remains secure and uncompromised. Please exercise caution and we advise to never give out your personal information without first verifying the request or need. Click here for more information.

An Agilus Recruiter reached out to me via WhatsApp, with a job. Is it real?

We are aware of impersonation attempts acting as Agilus to offer employment and obtain your personal information. Agilus will never use WhatsApp, Facebook Messenger or other message platform as a first point of contact. Agilus's official communication channels are via Phone, Email, SMS, or LinkedIn unless you request otherwise. We assure you our database remains secure and uncompromised. Please exercise caution and we advise to never give out your personal information without first verifying the request or need. Click here for more information.

What if I can't find a suitable job on the Agilus Job Board?

No worries if you can't find anything on our job board just yet. Register with us by creating a profile and add your resume to our database. One of our recruiters will contact you when a suitable opportunity becomes available.

How do I register with Agilus as a candidate?

Click here to register an account and fill in your details to create a profile.

How does Agilus use my information?

We store your personal and professional details in our secure database, which is accessible only to our employees. We never sell or share your data with third parties. For more info, check out our privacy policy here.

How else can Agilus help with my career?

We know looking for a job or new career is hard work, so we offer support for career growth, free job seeker resources, and interview tips. Visit our Jobseeker Resources page to download our free resources, and subscribe to our weekly blog for career tips and advice.

Does using Agilus cost anything?

Nope! We connect you with Canada’s top companies for free. In fact, in Canada recruiting companies are legally not allowed to charge candidates for access to employers. 

Do you only offer temp jobs?

No, we have temporary, short-term and long-term contracts, and permanent jobs too.

Do you have work-from-home jobs?

We have both on-site and remote/hybrid opportunities from our clients. The location of work is determined by the needs of our clients (your potential employer) and requirements of the roles. 

What industries does Agilus recruit for?

Agilus recruits across all industries, seeking talent with skills in technology, engineering, technical professions, and skilled trades in various locations.

I'm registered as a candidate with Agilus. Do I have to apply exclusively through Agilus for jobs?

You're not obligated to apply exclusively through Agilus, but we recommend using our job board to show our recruiters you're actively seeking work.

I don’t live in Canada. Can I still work with Agilus?

We can only place candidates who are legally authorized to work in Canada.

I am a foreign student living in Canada on a student visa. Can I apply to jobs on your website?

Yes, you can apply for jobs that align with your student visa conditions. A student visa has specific conditions including how many hours you can work while in Canada.

I am not happy with my experience with my Agilus recruiter, who can I speak with to address my concerns.

You can email operationalperformance@agilus.ca with your concerns.

I tried to create a profile but I am getting an error message. How do I fix this?

The first thing to try is selecting "forgot password." Very often people have a profile and don’t remember creating it. If you try to create a second profile you will get an error. If that doesn’t work please email operationalperformance@agilus.ca and we will look into your issue further.

I applied to a position two weeks ago. When is someone going to call me?

You will receive a call within two weeks if you are selected for a job interview. If you haven’t heard, it probably means there were candidates with stronger qualifications.

I worked for you two years ago and need a letter confirming my employment. How do I get this?

If you require a letter of employment please send us a request to centralservicesoperations@agilus.ca. If you simply require verification of the dates that you worked please contact us at payroll@agilus.ca.